Press
Partner Note
A trade-focused partner note for dealers working with eProfile on Epson graphic-arts ranges.
How a Partner Note reads in a normal week
Partner Note is for dealers working with eProfile on Epson graphic-arts ranges. It outlines the trade relationship in practical terms, including product discussion, demo support and the information needed for joint opportunities.
A Partner Note should state the Epson range under discussion, the dealer contact, and whether the conversation relates to Gauteng or Cape Town. Include anything that affects evaluation on site, such as coastal moisture, inland dust, load-shedding timing, or access limits at the print room. That gives eProfile a trade record tied to the actual conditions around the demo or follow-up.
Open with one photo of the installed unit or current setup, then add a second image only if it shows a fault, media path, or RIP screen clearly. Dealers should record the branch, operator name, and the stock or media being tested. A short note on what changed between the last visit and this one is more useful than a long description.
Dealer details that matter
The note should read like a handover between trade partners, not a marketing piece. Name the Epson model, the application being assessed, and any workflow point that could affect a joint opportunity. Clear wording helps when the same account speaks to sales, technical staff, and procurement at different times.
Link the Partner Note to the correct press enquiry through the contact form, and identify the relevant branch or region in the first line. If there is a matching workflow record, reference the file or job name exactly as used on site. Add one current photo and mention any supply, colour, or installation issue that is still open.
- Branch, dealer, and Epson range named
- Current setup described in one line
- Trade context recorded for follow-up
Conditions affecting Epson discussions
Dealer notes often need to account for dispatch timing, courier collection windows, and access to production sites during operating hours. Some accounts are reviewing a new device, while others are reporting on hardware that is already installed. Make it clear which situation applies before listing media tests, print issues, or training needs.
Cape Town sites may require attention to humidity, especially where media storage is close to exterior doors or coastal air. In Gauteng, airborne dust and power interruptions can influence maintenance timing, nozzle checks, and sample capture. A proper demo record should show what was seen on the machine, not just what was discussed around it.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
What to capture in the note
Outline the partner update with names, branch or region, relevant Epson lines, supporting photos, and any workflow or supply issues already on record. Use a direct subject line.
Write the Partner Note while the demo, call, or site visit is still fresh, so names and machine details stay accurate. Include supporting points such as the Epson line viewed, the intended application, and whether further workflow material is needed. When a dealer is preparing a shared opportunity, that record helps keep everyone aligned on the same account.